Q:
How can I get the Fullcourt.ai holder?
A:
You can purchase the holder
here. The holder attaches to any tripod that is compatible with an iPhone - look for a tripod that has the standard 1/4" -20 screw.
Q:
Where can I find and download Fullcourt.ai?
A:
FullCourt.ai is an app you can use with an iPhone (iPhone 8 or later, with iOS 14.0 and above). You can
download the app from the App Store. FullCourt.ai is not yet available for android.
Q:
What type of phone do I need to have?
A:
FullCourt.ai works with iPhone 8 and later versions. You need to have iOS software version 14.0 or above. FullCourt.ai is not yet available for android.
Q:
Do I need more than one iPhone?
A:
No, you can use the FullCourt.ai app and film games using just one iPhone. However, filming with two iPhones provides additional functionality, including the ability to film the entire court or field (in basketball, you won’t even need to worry about following the action - our AI does it for you!). You’ll need a special holder to support filming with two iPhones; please
contact us to order your holder. Learn more about filming with one or two iPhones in the Filming Section of our FAQs.
Q:
Can I use FullCourt.ai with an iPad?
A:
Yes, you can use FullCourt.ai, including filming games in Single Camera Mode, with an iPad running version iOS software version 14.0 and above.
Q:
Why is using FullCourt.ai to record games better than just using my phone’s camera or a video camera?
A:
FullCourt.ai offers many advantages over “traditional” filming, including:
Capture highlights easily while the game is being played, even while sitting in the stands
Share highlights with family, friends, other team members, coaches or on social media - all while the game is still being played
Create highlights with special effects, including slow motion and zoom
Film the entire field of play and have our AI follow the action (currently basketball games only; others coming soon) so you don’t have to worry about being a cameraman
Share full game video with others, including those who weren’t able to make it to the game
Free up valuable storage space on your phone - all video is stored securely in the Cloud
Q:
How much does FullCourt.ai cost?
A:
Our beta phase has ended and FullCourt.ai is now being offered as a subscription. Please see the next section for pricing details. Users who would like to film in FullCourt Mode with two iPhones require a special holder, which can be purchased
here.
Q:
Does FullCourt.ai offer a free trial?
A:
Yes, we offer a 14-day free trial with no commitment. When you create your account, you’ll have 14 days to try all FullCourt.ai features. You may choose a subscription plan at the conclusion of the free trial – you will not be subscribed automatically.
A:
We’ll prompt you to subscribe at the conclusion of the free trial. All subscriptions are processed through the App Store. You can also subscribe at any time by pressing the manage subscription icon (small gear icon with a dollar sign) to the right of your team on the My Teams page.
Q:
How much does a subscription cost?
A:
We have two subscriptions you may choose from:
Family Plan - $4.99/month or $49.99/year (17%discount). This gives you and anyone on your Apple Family Plan access to the app and all its features for one team.
Team Plan - $14.99/month or $149.99/year (17%discount). This provides access to as many people as you'd like for one team. You can add other parents, players, coaches and fans for free - nobody else has to pay a subscription fee.
You can subscribe monthly or annually. The annual plans provide a 17% savings vs. subscribing monthly. Subscriptions will renew automatically unless you cancel.
Q:
How many teams can I have with one subscription?
A:
You can only have one active team with each subscription. However, you have the option of placing a team in “Off-season mode,” which allows you to save video in the FullCourt.ai system while applying the subscription to another team. In Off-season mode, you will not be able to record or edit video for the original team.
Q:
I’m interested in purchasing 5 or more teamsubscriptions. Do you offer a discount?
A:
We offer 5 and 10 team subscription packages with a discount. Please email us at support@fullcourt.ai.
Q:
What happens if I don’t subscribe?
A:
If you don’t subscribe at the conclusion of your free trial, or if your existing subscriptions expire, you will lose access to all video and highlights you’ve created. All video for expired subscriptions will be deleted from our system after 90 days.
Q:
Can I cancel a subscription at any time?
A:
Yes, you may cancel a subscription at any time. You will continue to have access to all video and FullCourt.ai features until the end of your subscription billing cycle.
Q:
How do I cancel my subscription?
A:
You can cancel your subscription by pressing the manage subscription icon (small gear icon with a dollar sign) to the right of your team on the My Teams page and clicking on the “Cancel subscription” link at the bottom of the Manage Subscriptions page. You can also cancel a subscription on your device by clicking on Settings on your iPhone, then clicking on your name and Subscriptions.
Q:
My season doesn’t last a full year, and my child plays on several teams. Can I apply my subscription to another team?
A:
That’s why we created “Off-season mode.” This option allows you to essentially deactivate a team and apply the subscription to another team. We will save all video and highlights for the Off-season team, but you won’t be able to record or edit video. You can reactivate a team at anytime by resubscribing.
Q:
How much does Off-season mode cost?
A:
It depends on which type of subscription you have. For a Team Plan, it costs $2.99/year to put a team in Off-season mode. For a Family Plan, it costs $0.99/year. This is a great option to make sure all your team video and highlights are saved in the cloud.
Q:
How do I put a team into Off-season mode?
A:
Simply click on the subscription settings icon (small gear icon with a dollar sign) to the right of the team name. This will take you to the Manage Subscriptions page where you can modify your subscription plan or place a team into Off-season mode.
Q:
How do I know what plan my team is on?
A:
You can see the status of your subscriptions and teams on the MyTeams tab. You may see some or all of the following descriptions:
Active Teams - These are teams with a paid subscription. You are a member of these teams as part of a Family or Team plan, or as part of your free trial. To the right of the team listing, you’ll see “Trial,” “Family”or “Team” depending upon which type of subscription plan you have for that team.
Off-season Teams - These are teams that are not currently active. You are paying either $0.99/year (for a Family Plan) or $2.99/year (for a Team Plan) to save all game video and highlights in the cloud. You are not able to record new games or edit video unless you reactivate the team with a paid subscription.
Lapsed Teams - The subscription for these teams has not been renewed. If payment is not made shortly, these teams will expire and you will not have access to game video or highlights.
Expired Teams - These are teams that do not have a paid subscription and are not in Off-season mode. You do not have access to game video or highlights. All game video will be deleted from the FullCourt.ai system after 90 days unless you reactivate a team with a paid subscription or place the team in Off-Season mode.
Optional Teams - These are teams someone has invited you into. However, you need to subscribe for access by purchasing a Family or Team Plan subscription (note: if you purchase a Team Plan, others will be able to join for free without paying a subscription).
Q:
Can others join a team that is on a Family Plan?
A:
Yes, anyone who is on the subscriber’s Apple Family Plan can join the team for free. This is a great option for parents or athletes who are primarily interested in using FullCourt.ai just for themselves or their family.You may invite people onto the team outside of your Apple Family Plan, but they will not be able to join your team without subscribing. If you plan to invite people on the team outside of your Apple Family Plan, we suggest you subscribe as a Team Plan.
Q:
Can others join a team that is on a Team Plan?
A:
Yes! That’s what FullCourt.ai is all about. With a Team Plan, you can invite as many people as you like onto the team – coaches, parents, players and fans. Anyone you invite can join for free as long as you have an active Team Plan subscription. They will be able to record, edit and share video, and even create their own highlights. They’ll also get game highlights as they happen. The Team Plan is a great way to make sure everyone has easy access to all team video.
Q:
My subscription expired and I need access to my team’s video. What can I do?
A:
You can regain access to all team video if the team has expired within the past 90 days. Go to your My Teams page, click on the team name in the “Expired Teams” section, then click on the Manage Subscriptions icon (small gear icon with a dollar sign) to the right of your team name and follow the instructions to subscribe for that team. Once you are subscribed you will have access to all existing video and highlights and you’ll be able to record and edit new video.
Q:
I just downloaded the app. What do I do now?
A:
The first time you open the app, you’ll be prompted to choose your Notifications and Bluetooth settings. Allowing Notifications means you will get alerts when new film is recorded and clips are created for your team(s). Allowing Bluetooth means you will be able to film games using two iPhones in order to capture the entire court or field without having to follow the action. You can always adjust these later within your iPhone settings.
Click “Don’t Allow” or “Allow” to receive notifications
To turn on Bluetooth, press “Settings,” otherwise click “Close”
Press “Next” at the bottom or “Skip now” in upper right to go to the signup page
Q:
What kinds of notifications will I receive if I allow notifications?
A:
You will receive notifications when someone creates a video or highlight clip for any team you’ve joined. This can be a great way to follow the action if you are not able to attend the game, or if you’d like to see big play highlights in real time.
Q:
What does it mean if I enable Bluetooth in my settings?
A:
Enabling Bluetooth for FullCourt.ai will allow you to do two things. First, you will be able to film a game using two iPhones in what we call “Pano mode.” This allows you to set up the cameras without having to worry about following the action since you’ll be filming the entire field or court from end to end (you’ll need to have a FullCourt.ai holder to properly set up the two iPhones). Second, even if you’re only filming with one iPhone, you’ll be able to mark and “clip” highlights using a separate phone. This means you can set up one iPhone to film the game, and sit in a seat away from the camera while using the other iPhone to capture highlights.
Q:
How do I create an account?
A:
Once you’ve downloaded the FullCourt.ai app from the App Store:
Q:
Should I create a team or join a team?
A:
When you first sign up with FullCourt.ai, you’ll be asked if you’d like to “Create a Team” or “Join an Existing Team.” All of the videos that are filmed with FullCourt.ai are organized by team. If you are the first person on your team to use FullCourt.ai, click “Create a Team.” You’ll then be able to invite others (parents, players, family, friends, coaches) to join your team and they will have access to all video and highlights. Other team members can also film and create and edit their own clips. If someone has already created a team for you to join, you should have received a message with a special link or code. In the case of a special link, click the link and you’ll automatically be added to the team. If you received a code, select “Join an Existing Team” and enter the code you received to be added to the existing team.
Q:
How do I create a team?
Q:
How do I join an existing team?
A:
The way you join an existing team depends upon whether or not you’ve already created your FullCourt.ai account:
If you haven’t created an account yet you can join an existing team automatically or using a unique Team Code:
Download the FullCourt.ai app from the App Store
Click the “Sign Up” link
Enter your email address and desired password
Click the “Sign Up” button
If you received a special link in your invitation, you’ll be added to your new team automatically. If you received a unique Team Code, press the “Join an Existing Team” button
You’ll receive a “Welcome to Team” message
Press “See Highlights” to dismiss; a “Welcome to FullCourtAI” message also appears
Press “OK, got it” or the X in the upper right corner to dismiss and view “My Studio”
If you already have a FullCourt.ai account:
Login to your account
Click on “My Teams” at the bottom of the screen
Click on “Join Existing Team” in the upper right
Enter the team code you received in the popup box (the code is NOT case-sensitive)
Click “Join”
You’ll receive a “Welcome to Team” confirmation message
Click on “See Highlights” to dismiss the confirmation message
Q:
What are the different sections of the app?
A:
There are four primary tabs or sections within the FullCourt.ai app, all listed across the bottom of the screen. When you are logged into the app, you will always start in the My Studio section.
My Studio - All of your videos and highlights (what we call “clips”) live in My Studio. Videos are organized in chronological order, by date, with the name of the game (or date and time if using the default name), followed by any “clips,” and then the Full Game video. You can view, edit, download, share and delete video in My Studio. Within My Studio you’ll also find several buttons toward the top of the screen that allow you to filter your videos, start filming and clip remotely from another iPhone.
My Teams - Any team you’ve created or have been invited to will be listed here. You can see other members, invite new members and add players to your team’s roster.
FAQ – Where to go for help with the app.
Profile - This is where you can edit your name and adjust settings for FullCourt.ai, including things like video quality and video uploading.
Q:
Do I need to be connected to wifi in order to film a game?
A:
No, you do not need to be connected in order to film. If you are offline and not connected to WiFi or a cell signal, the film will be stored locally on your phone until you reach a connection. Once connected, the app will upload the film in the background to the Cloud and remove the film from your local storage as soon as it’s uploaded (you do not need to do anything; this process will happen automatically.
A:
Make sure you are in the My Studio tab
Click on “Film Video” in the upper left (if this is the first time you’re filming a game, on the next screen press the “Start Recording” button)
Select your Recording Mode
Follow the instructions below for your selected recording mode
Q:
How do I film in “Single Camera Recording” mode?
A:
Secure your iPhone into a tripod for best results
Select “Single Camera Recording”
The app will switch automatically to landscape orientation; adjust your tripod if necessary
Click “OK” to give FullCourt.ai access to your iPhone’s camera (this is not optional)
Click “OK” if you’d like to give FullCourt.ai access to the iPhone’s microphone (this is optional)
You’re now in filming mode, and you’ll see some additional buttons:
The large red recording button allows you to start/pause/stop filming
The minus and plus buttons allow you to zoom (for best results, we recommend you stay at 1.0x)
The brightness button
To begin filming, press the red Record button
You’ll notice the Record button switches to a Pause button, and a small “Clip” button is now visible in the lower right corner. Press the “Clip” button whenever you want to capture a highlight (what we call a “clip”) while recording. See instructions for clipping below.
To pause or finish recording, press the red Pause button. You can pause during a prolonged period such as a timeout or end of period, and hit the Record button to resume recording.
When you are finished recording, press the “End Game” button. An End Game popup will prompt you to enter a name for this game, or you can just use the default date and time.
Click “Finish.” This creates a Full Game video. You will be able to view, edit and share this video and any clips within your My Studio tab.
Q:
What is “FullCourt Mode?”
A:
“FullCourt Mode” is what we call a game you record using two iPhones in a special holder. Filming in FullCourt Mode allows the cameras to capture the game from end to end of the court or field, without you having to move the cameras to follow the action.
Q:
How do I film in FullCourt Mode?
A:
Make sure you have a special FullCourt holder that allows you to attach both phones securely to a tripod. Holders can be purchased
here.Make sure both iPhones have Bluetooth enabled
Place both iPhones in the holder, in landscape (sideways) orientation. It does not matter which iPhone goes on top
On your iPhone, select “FullCourt Recording.” You will see a list of Available Devices. This list includes your iPhone (“your device”) and other available phones
Beneath “Select Second Camera” you will see the second iPhone listed. Click on the “Sync” button to the right of the second iPhone
The app will sync the two iPhones and let you know if the connection was successful. If so, click the “OK” button(if unsuccessful, try closing and reopening the app on both devices and sync again).
The app will now help you confirm the proper placement of your iPhones within the holder, by directing you to use the “A” or “B” pin placement in the holder. If both phones are iPhone 11 or later, use position A. If one or more phones are X or earlier, use position B.
Click “OK”
You will see another confirmation. Select “Start Recording”
You will see a Record screen on both iPhones, with an “”Overlapping Area.” This overlapping, or common, area is essential to enable FullCourt.ai to create the full panoramic view. If necessary, adjust the cameras so the same part of the field or court is visible in the “overlapping area” of BOTH iPhones. Need help? Watch the brief video below.
To begin filming, press the red Record button (you only need to do this on one of the phones)
You’ll notice the Record button switches to a Pause button, and a small “Clip” button is now visible in the lower right corner. Press the “Clip” button whenever you want to capture a highlight (what we call a “clip”) while recording. See instructions for clipping below.
To pause or finish recording, press the red Pause button. You can pause during a prolonged period such as a timeout or end of period, and hit the Record button to resume recording.
When you are finished recording, press the “End Game” button. An End Game popup will prompt you to enter a name for this game, or you can just use the default date and time.
Click “Finish.” This creates a Full Game video. You will be able to view, edit and share this video and any clips within your My Studio tab.
Q:
What’s the best way to position the camera(s) for filming a game?
A:
There are no requirements in terms of positioning during filming. You want to be in a position where you are able to capture the full court or field of play while also ensuring that your tripod, holder and phones are not in danger of being contacted by players or spectators. As a general guideline we recommend the following:
if you have two iPhone 11s or higher: at center court or midfield, roughly 3-6 feet from the side of the field
if you have two iPhones but only one is iPhone 11 or higher: at center court or midfield, roughly 25 feet from court, or in line with the foul-line extended, roughly 10 feet from court
if you have two iPhones 10 or lower: at center court or midfield, roughly 25 feet from court, or in line with the foul-line extended, roughly 10 feet from court
Q:
Can I move the camera(s) to a different location once I’ve started filming?
A:
Yes. If you need to move to a different location once you’ve already started filming, first press the Pause button to pause filming. Then, move to your desired location. Set up the tripod and holder to get the best view you can and then press the Record button to begin recording again. If you are filming in FullCourt mode, make sure you have proper overlap between the two iPhones, then press the Record button. If you are filming in Single Camera Recording mode, hit Record as soon as you are set in your new position.
Q:
I’m in the stands and the camera is really far away from the field or court. Should I zoom in on my iPhone before filming?
A:
If you are filming in FullCourt mode with 2 iPhones there will not be any option to zoom. You will actually be able to edit and zoom after the Full Game video and Clips have processed and are available for download. If you choose Single Camera Recording, the zoom will be located in the bottom left corner of the screen, represented by the - and + buttons with the precise zoom amount in between them. If you are far enough away and can capture the full court or field of play with 1 iPhone in Single Camera mode without needing to move your tripod back and forth, you may prefer that setup so you can zoom in on the action.
Q:
I’m filming outside and it’s very hot. Do I need to worry about my iPhone overheating?
A:
Yes. If the phone gets too hot and overheats, your iPhone(s) might display the operating system temperature warning that says your phone needs to cool down before it can continue operating. The app will provide a warning if your phone becomes overheated or if there is too much pressure being exerted on the phone(s); in this case, the frame rate of the recording will be reduced to 20 frames per second.
Some common actions you can take to help lower the temperature of your phone:
Closing all other apps that are open
Restarting
Filming in an operating temperature between 32° to 95° F
Removing your case
Using natural shade or an umbrella to prevent the phone(s) from being in direct sunlight
A:
Clips are what we call highlights, and let’s face it, everyone loves highlights. We make it easy for you to capture and share Clips during and after the game.
Q:
How do I create a Clip?
A:
You can capture Clips while filming is in progress or create them from the Full Game video after the game is over.
To create a Clip while filming:
When there’s a play that just happened that you want to save as a highlight:
Press the “Clip” button in the lower right corner of the iPhone recording the game (you can use either iPhone if you’re recording in FullCourt Mode). This automatically saves the prior 12 seconds from the video as a Clip and drops it into My Studio. You’ve just magically gone back in time and captured the big play!
You can continue to hit the “Clip” button whenever you see something highlight-worthy and they will all be saved as separate highlight videos within My Studio
When you press the Clip button, a window will slide from the right – this is where you can tag a Clip with a player number from your team’s roster and/or tag a play by play type. Any tagged info will be stored with your Clip in My Studio (where you can also filter clips by player and play type)
To create a Clip after the game and filming is over, or to learn how to edit Clips, follow the instructions in the Editing Video section.
Q:
How do I tag Clips with player number and play type?
A:
When you are recording and press the Clip button, a tray will slide out from the right with any player numbers you’ve added to your roster
Click a player number to connect that Clip to a particular player (or you can click “None” to dismiss the screen without tagging a player)
The tray will now show play types. Click a play type to connect that Clip to a particular type of play (or just click “Wow” to dismiss the screen without tagging a play type)
You can turn off the tagging feature by clicking the settings icon on your recording screen and toggling one or both of the options (Show Play Types and/or Show Players)
Q:
What is “Remote Clipping?”
A:
With Remote Clipping, you can even capture clips without standing next to the iPhone that is filming the game. Go ahead and take your seat in the stands and use a different phone to capture the Clips during the game.
Q:
How do I use Remote Clipping?
A:
Go to My Studio (tab in lower left corner) on the phone that is not being used for recording
Press “Remote Clipping” in upper right corner
Make sure the iPhone has Bluetooth enabled
Press “Select Devices” in the upper right corner
Beneath “Available Devices,” find the iiPhone you want to use and click “Connect”
Q:
How do I keep score and capture Clips?
A:
The scorekeeping feature is currently only available for basketball teams.
The scorekeeping widget will appear on the right side of the screen as soon as you begin recording a game, with both teams set to “0” and Period set to “1”.
Whenever a team scores, simply tap the “+” button to the right of that team to increase the score by 1 point (free throw); tap the button twice for a regular basket or three times for a 3-pointer. When you increase the score for your team, we will automatically create a Clip of that play and tag it as a free throw, 2-point play or 3-point play based on how many times you tapped the “+” button (we will not automatically create Clips for an opponent’s score). Once you’ve increased the score, you will also be able to tag the player number if you have added players to your team and have the “Show Players” feature active. Make a mistake? Simply hit the “-” button to reduce the score.
You can change the Period (e.g., Period 1, Period 2) by hitting the “+” button.
If you’d like to capture a Clip of a non-scoring play (e.g., rebound, steal, etc.) or an Opponent’s score, just tap the “Clip” button in the lower left corner of the recording.
Click on the Settings icon in the upper right corner of the recording screen if you would like to turn any of these features “On” or “Off”:
Show Play Types (e.g., free throw, rebound, etc.)
Show Players (if you have added players to your roster)
Show Game Score
All Clips will appear in your MyStudio page, with the Period and Score showing in the Clip thumbnail, making it easier for you to identify plays. You can also filter all Clips by Play Type or Player Number by tapping the Filter button in the upper left corner of the MyStudio page.
Note: The scorekeeping feature has not yet been added to the Remote Clipper, so all scoring must be done on the iPhone(s) being used to record the game.
Q:
I’m done filming a game. How do I find my Full Game video and Clips?
A:
All video you’ve taken, including the Full Game video and any Clips, appear in the My Studio tab of the app (tab in lower left corner). Video is organized chronologically by date and/or name of the game, with Clips appearing first, followed by the Full Game video. Clips will be tagged with player number and/or play type if you’ve used those features while filming.
Q:
Where is the video saved?
A:
All video that appears in My Studio is stored in the Cloud, not on your device. This means everyone on your team can access the video as well within the app. You can also download Clips to your device and easily share Clips directly from the app.
A:
You can view video within the My Studio tab.
To view the Full Game, click on the Full Game video (located beneath any Clips). The video will load and start playing.
To view Clips, click on the Clip you’d like to view
The download arrow will change to a green check mark
Click on the Clip again to play
You can also filter clips, including by player number and play type, using the filter dropdown
A:
Yes, you can edit video and Clips in My Studio, including:
A:
In My Studio, press the Full Game video or Clip you’d like to edit
You are now on the View and Edit Screen. For ease of use and the best viewing experience, turn your phone sideways to landscape mode.
You will see a variety of viewing and editing functions.
On the top bar:
Back button to return to My Studio
Button indicating zoom level of the camera (e.g. 1.0x, 2.0x, etc.)
Timer button to add slow motion effects
Sharing button to share or save Clips on your iPhone. Note: this button is not active for Full Game video
Scissors button to adjust the length of Full Game video and Clips
If your video was filmed in FullCourt mode using two iPhones, you will see buttons for “L” (left), “P” (panoramic), and “R” (right) - clicking on these buttons changes the video view to the left camera, right camera, or both cameras (panoramic, aka Full Court mode)
The back and forward arrows will cycle through clips you’ve already created
On the bottom bar:
A:
To edit an existing Clip, click on the Clip you want to edit. You will see a download progress circle and then a green check mark once the clip has been downloaded in the app. Press the clip and then you will go into Edit Video mode.
You are able to edit in both portrait and landscape mode. If you are in portrait mode, press the Edit button or the scissors icon. If you are in landscape mode, press the scissors icon.
The green Clip area turns yellow for you to be able to set the start and end of the Clip. You can select and drag the start and end of the Clip to shorten the Clip.
To lengthen the Clip, click on the Clip after it has finished downloading. Then, press on the green Clip area and drag to the left. You will see the green Clip turns gray. You are now playing video from the Full Game. The gray areas on the Full Game video timeline represent where Clips have been taken.
Click on Edit or the scissors icon. You will see a green download progress circle download 60 seconds of the Full Game video for you to edit.
You can now drag the start and end of the Clip to lengthen the Clip appropriately, with the yellow area representing the start and end of the Clip you are creating.
To create a Clip from Full Game video, click on the Full Game video. Find the moment in the recording where you want to create a Clip and press Edit or the scissors icon.
You will see a green download progress circle download 60 seconds of the Full Game video for you to edit for your desired Clip. The available video from which to create a Clip will be represented in green on the timeline. The start and end of the Clip is determined by the yellow brackets.
After you have pressed Edit or the scissors icon, you are now in Edit mode, where you will be able to zoom, pan and use slow-motion to make your Clip look exactly how you want.
To pan, press on the video and drag up, down, left and/or right. To zoom, use the pinching motion with your fingers to zoom in and out. The zoom level is represented by a number with an “x” at the end of it. The slow-motion button is represented by a clock icon set at 4 o’clock. Pressing the slow-motion button will initiate slow-motion. Pressing it again will stop the slow-motion and play at normal speed.
The Clip will play and repeat on a loop. You are able to zoom, pan and initiate slow-motion while it plays. Your automation will be recorded and on the next loop playback, be represented in the Clip. Press the Save button to save your changes. You will now be viewing your new clip in Edit Mode where you can edit it further or share it. This new Clip will also be added to the Game event in My Studio.
If you filmed in Panoramic with a FullCourt Recording, you will also have the option to edit individual sides of the video. After pressing Edit or the scissors icon to get into Edit Mode, press on the L or R to access the individual sides. Creating a Clip of the L or R individual sides from a Panoramic recording will result in a Single Clip without the L, R and P.
Q:
Can I download video Clips to my iPhone?
A:
Yes! To download a Clip:
In My Studio, click on the Clip you’d like to download. This brings you to the Edit Video screen
Press the Share button (up arrow). You may see a brief “Preparing Clip” popup while the Clip is processed.
When processing is complete, the typical iPhone share screen will appear
Choose the “Save Video” option and press “OK” to give FullCourt.ai permission to add to your Photos.
Q:
Can I download Full Game Video?
A:
Yes! To download Full Game Video:
Go to My Studio
Find the game you’d like to download (games are organized by date and name)
Find the game you’d like to download (games are organized by date and name)
Click on the 3 dots in the gray bar to the right of the Game Name
Click “Download Full Game Video”
You’ll see a message letting you know that we are processing your game for download. Once the game is ready (usually within 5 minutes), we’ll send you an email with a link where you can download the video to the device of your choosing (e.g. laptop, tablet, phone).
Q:
How do I share video and Clips?
A:
There are two ways to share video and Clips from within the FullCourt.ai app:
Full Game video and Clips are automatically shared as soon as they become available with all Team Members who have an account and have the FullCourt.ai app installed on their iPhone. Since Clips are small and processed quickly, this means Team Members can watch Clips almost in real-time. Since Full Game video takes longer to process in the Cloud (particularly for games filmed in FullCourt Mode), Team Members might not see video until after filming has ended and the video has been processed.
To share a Clip:
Click on the Clip you’d like to share. This brings you to the Edit Video screen
Press the Share button (up arrow). You may see a brief “Preparing Clip” popup while the Clip is processed.
When processing is complete, the typical iPhone share screen will appear
Choose your desired option for sharing
You may also download a Clip to your Camera Roll to save and/or share with others as you normally would
Q:
How can I see who is on my team?
Q:
What’s the difference between team roles?
A:
“Managers” are the only ones who can delete video or delete members of a team
“Players” are team members who’ve been added to the roster
“Coach” is, well, the coach of your team
“Fan” is anyone who has been added to your FullCourt.ai team, including friends and family
Fans, players and coaches can view and edit video, create and edit clips, share video and invite other members onto the team
The only person who can delete video or members of a team is the Manager
Whenever someone is invited to join a team, they are automatically assigned as a “Fan.”
Q:
As a Manager, how do I change a team member’s role?
A:
From the My Teams tab, click on the team name
In the list of team members you will see a dropdown menu to the right of each name
Click on the dropdown menu - a popup appears and you can choose the desired role
Q:
How do I add players to my roster?
A:
On your team page, click the +Player button
Enter the player’s name and number
Click Save – your player is now on your roster
Click “Save and Invite” – your player is added to the roster and you will receive a prompt to invite that player to FullCourt.ai
You can also switch roles for existing team members to add them to the roster. For example, you can change the role from “Fan” to “Player” and this will add that person to your team’s roster.
Q:
Why should I add players?
A:
When you add players to your roster, their numbers will appear when you capture a Clip while filming, allowing you to tag a particular play with that player’s number. You’ll also be able to filter all your Clips by player number in My Studio.
Q:
Do I have to be a Manager to invite other team members?
A:
No, anyone can invite other members to join the team.
Q:
How do I invite other members?
A:
From the My Teams tab, click on the team name
Select “Invite Members” in the upper right
You’ll see a message containing a unique code for your team. You can copy that message or share it via text, email, etc. with those you’d like to join the team
People you invite receive the code along with a link to download the app so they can create their account and join the team
Q:
How do I change the settings in my profile?
If you have any questions not addressed here or require assistance of any kind, please email us at support@fullcourt.ai.
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